The Jidmac consultant will complete a detailed check-list inventory, backed-up with photographs taken of the property, fittings and appliances. Where needed the Jidmac maintenance manager will do an assessment of the unexposed items, which will then be photographed and added to the inventory.(e.g. The geyser, main water supply valve).
The take-on file is linked to the property’s online information that can be viewed by the landlord via the online system or via the Jidmac Android or iPhone App available as a free download from the play store or Apple i-Store, simply by logging in to your account. Having a detailed take-on folder, including photographs of specifics prevents future maintenance disputes.
The landlord can provide us with all the relevant documents of work previously done on the unit, e g. contractor’s detailed invoices specifying guarantees where applicable.These documents will also be loaded onto the unit profile for the owner and the team to view 24/7 on the system, giving the team and the landlord a very comprehensive history of the property. Knowing which contractor was used and when guarantees expire assists us in resolving maintenance issues promptly, especially after hours.
A good example where this service makes a huge difference is for instance: A geyser that was replaced by the insurance company bursts once again. If still under guarantee your insurer won’t pay out again. They will expect the landlord to have it repaired under the guarantee given by the original contractor. If another contractor is used for the emergency the original contractor can’t be held responsible. Thus if the wrong contractor is used it will end up costing the landlord. With our system being up to date with all guarantees we can prevent this from happening.
The landlord can also provide Jidmac with booklets and operating manuals of the appliances in the unit (e.g. stove/oven) to be scanned in and kept on the unit profile for the tenant to download and print if needed.